Job completed for Russell Q

Completion date: October 4, 2024

Location: Stockton, CA

Why did the customer contact us?

The customer came to us to order a range of advanced security systems, including a 2GIG Edge Panel for centralized control and Eufy Outdoor Cameras S340 for exterior surveillance. He also wanted some door and window sensors for the access control, an indoor camera for interior monitoring, and an encrypted glass break detector for added security.

Solutions provided:

We promptly installed all the requested security systems and ensured everything was set up correctly and working smoothly. We checked all the signals and equipment, and everything was in place. However, some cameras experienced issues later. After being notified, our team responded quickly to address them. We repositioned the solar panels for better functionality and replaced one of the cameras for optimal performance. After the adjustments, the customer was pleased with the service and confirmed the system was working perfectly to their satisfaction.