Job completed for Diane A

Completion date: September 24, 2024

Location: Antioch, CA

Why did the customer contact us?

The customer ordered some of our advanced security systems, including some door and window sensors, 4-button key fob remotes for convenience, a smoke detector for safety, and a medical pendant for emergencies.

Solutions provided:

Our team successfully installed the entire system and ensured all devices were functioning correctly. Later, the customer reached out with concerns about the alignment of a few sensors. Our technicians promptly addressed the issue, realigning the sensors and replacing a few magnets as needed. After the adjustments, everything was tested and confirmed that they are working perfectly. The customer was satisfied with both the system and the quality of our service.